js777's Privacy Policy

1. Introduction

js777 ("we", "our", "platform") operates a safe, transparent, and trustworthy online entertainment service for users in Bangladesh. This privacy policy clearly explains how we collect your personal information, the purposes for which we use it, how long we retain it, and in what circumstances we may share it with third parties.

By using the js777 website or any of its services, you fully accept the terms of this policy. If you disagree with any part of this policy, please refrain from using the service.

This policy must be read together with js777's Terms and Conditions. Both documents together define the legal relationship between you and us.

2. What Information We Collect

js777 collects only the information necessary to provide you with the best possible service. The information we collect falls into the following categories:

2.1 Information You Provide Directly

Information you provide yourself, such as:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Password and security question answers
• Identity document details (where required — such as for account verification)
• Payment information (bKash, Nagad, Rocket numbers)

2.2 Automatically Collected Information

When you use js777, our system automatically records the following information:

• IP address and device type
• Browser version and operating system
• Session duration and page-view logs
• Login time, logout time, and activity logs
• Transaction history and betting activity logs

2.3 Information Received from Third Parties

In some cases we also receive information from trusted partners or service providers, such as transaction confirmation messages from payment gateways or risk-related signals from fraud-prevention systems.

3. How Collected Information Is Used

js777 uses your information only for the following legitimate purposes:

3.1 Account Management & Service Delivery

• Creating, verifying, and keeping your account secure
• Completing login and security verification
• Processing deposits and withdrawals (bKash, Nagad, Rocket)
• Correctly applying bonuses and promotional offers
• Providing customer support

3.2 Security & Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Monitoring for money laundering and fraudulent activity
• Identifying multiple accounts or banned users

3.3 Ensuring Responsible Gaming

• Verifying age to block access by minors
• Honoring requests from users who have applied self-exclusion or limits
• Supporting the implementation of responsible gaming policies

3.4 Service Improvement

• Reviewing and improving platform performance
• Identifying and resolving technical issues
• Personalizing the user experience (such as language preferences and a familiar games list)

3.5 Communications

• Sending important account notifications
• Sending transaction confirmation messages
• Informing you about new offers or promotions (only with your consent)

4. Sharing Information with Third Parties

js777 does not sell or rent your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Only relevant information is shared with necessary third parties such as payment processors (bKash, Nagad, Rocket), data hosting, cybersecurity, or fraud-prevention services. These parties are required to act under our instructions and may not use your information for any other purpose.

4.2 Legal Obligations

If disclosure of information is legally required in order to comply with applicable laws in Bangladesh or a valid directive from a competent authority, we will comply with that directive.

4.3 Business Restructuring

If js777 undergoes a merger, acquisition, or asset transfer, user information may form part of that process. However, the new entity will also be required to maintain protections equivalent to this privacy policy.

4.4 With Your Consent

Outside the circumstances described above, we will not give your information to anyone without your explicit prior consent.

5. Cookies & Tracking Technologies

5.1 What Are Cookies

Cookies are small text files stored in your browser. js777 uses cookies to keep your login session active, remember your language preference, and ensure security.

5.2 Types of Cookies We Use

• Essential cookies: For managing login status and sessions. The service cannot function properly without these.
• Functional cookies: For remembering your preferences (such as language).
• Analytics cookies: For understanding platform usage statistics (without identifying you personally).
• Security cookies: For preventing fraud and unauthorized access.

5.3 Managing Cookies

You can disable cookies from your browser settings. Please note, however, that disabling essential cookies may cause some core features of js777 to stop working correctly.

6. Data Protection Measures

js777 applies internationally recognized technical and organizational measures to keep your personal information secure:

6.1 Technical Protection

• SSL (Secure Socket Layer) encryption: all communication between your browser and our servers is encrypted
• Sensitive data stored in the database (such as passwords) is kept in encrypted hash form
• Two-Factor Authentication system
• Regular security audits and vulnerability assessments
• Firewall and intrusion-detection systems

6.2 Organizational Protection

• Only authorized staff can access specific, necessary information
• Staff are bound by confidentiality agreements and receive regular security training
• A rapid-response plan is in place in the event of a data breach

6.3 Steps Taken in the Event of a Data Breach

If a data breach occurs and it poses a risk to your rights and freedoms, we will notify you as quickly as possible and take the necessary steps to address the situation.

7. Data Retention Period

js777 retains your information only for as long as it is needed. The specific retention periods are as follows:

• Active account data: Retained for as long as the account remains active.
• Transaction and financial records: Retained for a defined period after account closure to meet legal and financial obligations.
• Inactive accounts: Data is deleted or anonymized after a prolonged period of inactivity.
• Self-excluded accounts: Data for accounts excluded for responsible gaming reasons is retained until the exclusion period ends.
• Security logs: Retained for as long as necessary for fraud detection and security purposes.

Once the defined retention period ends, data is securely deleted or anonymized in a way that makes it no longer possible to identify you.

8. Your Rights & Controls

As a js777 user, you have several important rights over your personal information:

8.1 Right to Access

You have the right to know what information we hold about you. You can contact us at [email protected] at any time to request a copy of your information.

8.2 Right to Correction

If any of your information is incorrect or incomplete, let us know — we will correct it. Some information can also be updated directly from your account settings.

8.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or the need to resolve an ongoing dispute.

8.4 Right to Object to Processing

You may withdraw your consent to marketing communications at any time. If you do, we will no longer send you promotional messages.

8.5 How to Exercise Your Rights

To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will verify your identity and fulfill your request as quickly as possible.

9. Protection of Minors

js777's services are exclusively for individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.

We follow an age verification process at the time of registration. If we find that a minor has created an account, we will immediately close that account and delete the associated information.

If you believe that a minor is using our services, please notify us immediately at [email protected] or via live chat.

10. Changes to This Policy

js777 may update this privacy policy from time to time. Reasons for changes may include:

• Launching new services or technologies
• Complying with legal or regulatory changes
• Further improving user protection

For any significant changes, we will notify you by email or through a notification on the platform. If you continue to use the service after the changes, you will be considered to have accepted the new policy.

The date of the most recent update is mentioned at the top of this page, which is considered the effective date of the policy.

11. Contact Us

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any of your data-related rights, please contact us in the following ways:

• Email: [email protected]
• 24/7 Live Chat: Available directly on the js777 platform

Our support team is ready to assist you in both Bengali and English.

Thank you for reading js777's privacy policy. This document, together with our Terms and Conditions and Responsible Gaming Policy, forms the complete legal framework of our services.